Gridiron ReadsHelp and support
Contact us
Questions, a problem with your account or the season pass, or something that looks wrong in a projection: email us and a person will reply.
Tell us the email on your account, whether you use the website or the Android app, and what happened. A screenshot helps. We'll never ask for your password.
Common questions
I didn't get the confirmation email
It can take a minute. Check spam or promotions for a message from no-reply@send.gridironreads.com. If you signed up in the Android app, open the link on the same phone.
I bought the season pass but paid features are still locked
Reload the page, or sign out and back in with the email you used at checkout. If it's still locked, email us with that email address.
Why does a game say "No pick"?
The starting quarterback isn't settled yet. We show the straight-up projection with the listed starter, and the QB scenarios page shows what changes if the other quarterback starts.
How do I delete my account?
Email us from the address on the account and ask us to delete it. We'll delete the account and its picks, and reply when it's done. More in the Privacy Policy.
More on the model: How it works.